County: Customer Care Phone System Is Currently Not Working


The phone management system for the Los Alamos County Customer Care Center (505 662 8333) is currently not working. Citizens who need to reach the Customer Care Center are encouraged to email staff at or visit the walk-up windows in the Municipal Building at 1000 Central Ave.

Anyone who needs immediate assistance may contact Billing and Service Specialists directly using the following numbers: 505 663 1736 for billing inquiries and 505 662 8124 for payment assistance.

Los Alamos County’s Information Management Division is working with the telephone software vendor to repair the phone system. There is not yet an estimated time for restoration of the 505 662 8333 number.